Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
Are all watches at Chrono Hub authentic?
Yes, every timepiece sold on Chrono Hub is 100% authentic and comes with a certificate of authenticity and the original manufacturer's packaging.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day hassle-free return policy. The watch must be in its original, unworn condition with all protective films and tags intact to qualify for a full refund.
Do the watches come with a warranty?
All our watches are covered by a 2-year Chrono Hub limited warranty, which protects against any mechanical defects or manufacturing issues.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.