Returns & Exchanges

At Chrono Hub, we want you to be completely satisfied with your purchase. If your new timepiece or accessory doesn't meet your expectations, we offer a 30-day hassle-free return and exchange period for all items in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Item

  Carefully place the item in its original branded packaging, ensuring all protective films, tags, and warranty cards are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned item, your refund or exchange will be processed within 5-7 business days to your original payment method.